Return & Refund

Return & Refund Policy

Thanks for shopping at Highland Equestrian
If you are not entirely satisfied with your purchase, we're here to help.

Returns
You have 14 days to return an item from the date you received it. After 14 days as past no returns shall be granted.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging and with tags.
Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. 
If you receive a refund, the cost of shipping will be deducted from your refund.

If you have any questions on how to return your item to us, contact us